Description

At Alexa Shopping, we strive to enable shopping in everyday life. We allow customers to instantly order whatever they need, by simply interacting with their Smart Devices such as Amazon Show, Spot, Echo, Dot or Tap. Our Services allow you to shop, no matter where you are or what you are doing, you can go from 'I want that' to 'that's on the way' in a matter of seconds. We are seeking the industry's best to help us create new ways to interact, search and shop. Join us, and you'll be taking part in changing the future of everyday life.

We are seeking Data Associate for our annotation and data investigation operations team. This team plays a critical role in improving Alexa’s natural language understanding (NLU) leading to improved CX quality metrics and positive business impact. The Data Associate should have a passion for data, efficiency, and accuracy and will work under the direction of Operations manager and Sr.Data Associates.

What we look for:

• Curiosity and initiative. Rather than waiting to be told what to do, you are forever hunting down to new opportunities and testing fresh ideas.

• Fluent in French and English. You can read, write and speak fluently both in French and English.

• You live in Bucharest, or are ready to relocate. This position requires you to work from the office five days a week.

What we offer:

• An exceptional opportunity for growth. We do everything we can to offer a comprehensive spectrum of learning opportunities, from mentor programs to reoccurring developmental sessions.

• All. These. Benefits. Flexible hours, health insurance, medical insurance, meal vouchers, special discount for employees, yearly salary reviews, commuter benefits, parental leave and more. We encourage all Amazonians to use benefits to create the conditions to do their best work.

Key job responsibilities

As part of your role, you will have the opportunity to:

• Process annotation & data investigation tasks with high efficiency and quality in a fast paced environment;

• Deliver on assigned SLAs and KPIs like productivity, turnaround time, quality etc;

• The tasks will be primarily repetitive in nature and will require the candidate to make judgment-based decisions keeping in mind the guidelines provided in the SOP;

• Contribute in team initiatives to improve overall process efficiency and quality.

We are open to hiring candidates to work out of one of the following locations:

Bucharest, ROU

Basic Qualifications

• Upper Intermediate written and oral communication in English and an Advanced level for French

• Excellent MS office skills especially MS Excel

• Comfort working in a fast paced, highly collaborative, dynamic work environment

• Position is located in Bucharest office(no work from home opportunity)

Preferred Qualifications

• A Bachelor’s Degree or relevant work experience

• Strong problem-solving skills

• Able to work in a diverse team

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.