Senior Manager, Technology (Delivery Management) Responsibilities and Duties Actively manage Kanban boards, sprints, epics, stories, and other issues assign to the team. Collaborate with stakeholders to define scope, requirements and define sprint goals along with product team. Understand infrastructure areas such as network, cloud, data, and security. Gather and document business requirements, systems flow, data flow, data dependencies and functional design along with business analysts / engineers / architects. Facilitate requirements gathering sessions, solution analysis, project kickoffs, standups, and status meetings. Run various agile reports and present to leaderships. Create dashboards and write Jira queries (JQLs) for reports and status. Translate information requests from internal customers involving ambiguity into actionable tasks for developers. Gather and document business requirements, systems flow, data flow, data dependencies and functional design. Manage inbound request queue, prioritize requests, and communicate status with stakeholders. Create and manage project plans for long running initiatives and coordinate with team day to day progress. Track and report work status for team, people assignments and work completion. Provide project status reports and executive summaries as required. Own and manage the change management and release management process. Supports IT team governance, audit, and controls process. Manage and govern team data documentation of solution, requirements, specification, credentials, and processes. Special projects as requested. Performs other duties as assigned. Qualifications Bachelor's degree in IT preferred. Equivalent combination of education and experience may be substituted in lieu of degree. Has between 5-8 years of proven working experience as a Project Manager or Scrum Master Basic understanding of infrastructure technologies including Knowledge of healthcare industry regulations, standards, and best practices, particularly regarding data privacy, security, and compliance is a plus. Technical expertise regarding requirements gathering, process engineering, technical documentation. Strong knowledge of Agile Methodologies and related SDLC concepts (Scrum, SAFe, XP, etc.) Strong knowledge of SQL and related tools. Experience working with Agile Project Management tools (JIRA, Rally, VersionOne, etc.). Must have excellent verbal, written, and problem-solving skills. Must demonstrate flexibility and excellent organizational skills with the ability to complete a variety of tasks accurately with high attention to detail and creativity. Display strong written, verbal communication and presentation skills; communicates effectively with all levels of leadership and staff. Presents to executive sponsors occasionally. Develop, manage, and maintain customer relationships at all organizational levels. SAFe or CSM Certification, preferred. Ability to maintain confidentiality.