STATE SYSTEMS ADMINISTRATOR

Date: May 7, 2024

Req ID: 39665

Location:

Little Rock, AR, US, 72201

Category: AR DEPT OF HUMAN SERVICES

Anticipated Starting Salary: $71,703.63

Position Number: 22098529

County: Pulaski

Posting End Date: 05/22/2024

Anticipated Starting Salary: $71,703.63

DMS

Hiring Official: Nell Smith

Preferred Qualifications: Advanced degree in computer science or related field. At least three (3) years experience with Medicaid programs and data. Knowledge of Power BI, Cognos, and other data storage solutions.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Class Code: D014C

Grade: IT08

FLSA Status: EXEMPT

Salary Range: $71,703.00 - $103,970.00

Summary

The State Systems Administrator is responsible for statewide software and system monitoring to ensure availability to all systems users and to perform necessary maintenance to support network availability. This position is governed by state and federal laws and agency/institution policy.

Functions

Performs operating system software planning, design, installation, configuration, performance tuning, monitoring, security, backup/recovery, and troubleshooting. Evaluates, tests, and deploys all software and hardware upgrades to the systems infrastructure, and coordinates installation of computer programs and systems. Collects and reviews systems data, for capacity and planning purposes, and researches, evaluates, and recommends systems technologies to support business requirements. Coordinates and links computer systems within an agency and the state to increase compatibility and to share information. Provides user support in solving computer related problems, such as malfunctions and program problems. Performs and coordinates both scheduled and on-demand system backups and recovery. Creates and maintains documentation for all systems processes and procedures. Performs other duties as assigned.

Dimensions

None

Knowledge, Skills and Abilities

Knowledge of computer systems, maintenance, and updating of hardware and software. Knowledge of strategic planning and computer resource allocation. Knowledge of indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. Ability to customize and update computer systems, as required by the needs of statewide agencies. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. Ability to communicate effectively orally and in writing.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in computer science or related field; plus four years of experience in systems administration. OR Completion of technical training in computer science, data processing, or a related field acquired from a vocational, military, or industrial setting, plus four years experience in computer support. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Licenses

None

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market:Little Rock